Shipping policy

Shipping

We will endeavour to ship your item to you as quickly as possible but please allow 1  business day for orders to be processed.

Standard shipping is a flat rate of $10 Australia wide

Express shipping is a flat rate of $15 Australia wide

All orders being shipped will be shipped with Australia Post.

The delivery times provided by Surf Crew are estimates only.

For further assistance, or help tracking your order please contact surfcrew@surfcrew.city or visit www.auspost.com.au to track your order by entering your email address.

 

Returns

To return your product, you should mail your product to: Surf Crew City 59 Langtree Ave, Mildura Victoria 3500, Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.